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Privacy Policy

Privacy Policy

This Privacy Statement provides you with additional information regarding their collection and processing.

The legislation regarding personal data has changed and is in force since 25 May 2018 (EU Regulation 2016/679). This statement has been created to inform you about the way we process your data and your rights under the law.

You should read the Privacy Statement to fully understand the legal basis for collecting your data, how we use it, to whom we pass it on, and the rights you have. In addition, privacy policies may apply to the use of your personal data in addition to this (such as cookies). Before you browse the Website or make any transaction with us, we invite you to consult this Privacy Statement and make sure that you agree with the terms and conditions that we collect and process your personal data.

This Privacy Statement forms an integral part of the General Terms and Conditions of Use and Transactions, and of the other policies adopted by the Company, and constitutes an integral part thereof.

Commitment to the Protection of Personal Data

The security and protection of your personal data is a priority for us. That is why our Company undertakes the obligation to handle your personal data responsibly and to protect your right to privacy, in accordance with the law. Our Company will in no case receive from you more personal data than necessary for the respective purpose that collects them.

We will always keep your personal data safe and will comply with all applicable data protection provisions as applicable from time to time under the legal and regulatory framework.

Your Obligation to notify us of changes to your personal data

It is important that the personal information we hold about you is up to date and accurate. Please let us know as soon as possible of changes to your personal data for the duration of your business relationship with us.

Editor

The Greek company "KANARIDOU IFIGENEIA", (hereinafter "www.apennelo.gr") is responsible for the processing of your personal data in accordance with applicable law.

KANARIDOU IFIGENEIA
Address: 19 Smyrnis
Drama, 66133, Greece
GEM number:
TIN:
Tel . : +30 25210 31690
contact e-mail for personal data issues: info@apennelo.gr

Where do we store your data?

Except as expressly provided herein, the data we collect from you is stored within the European Economic Area.

Your rights

Right of access:

You have the right to request information about your personal data in our possession at any time.

Right to portability:

In cases where apennelo.gr processes your personal data by automated means based on your consent or under contract, you have the right to receive a copy of your data in a structured, commonly used and machine-readable format. You can also request the direct transfer of your data to a third party. This right only applies to personal data that you have provided to us.

To exercise your above right you can send us an e-mail at info@apennelo.gr

Right of correction:

You have the right to request the correction of your personal data if it is inaccurate or their completion if it is incomplete.

If you maintain an account at apennelo.gr, you can modify your data through it. You can also send us an e-mail at info@apennelo.gr

Right to delete:

You have the right to request the deletion of your personal data processed by apennelo.gr at any time, especially when:

  • & gt; Your personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed.
  • The processing of your data is based on your consent and you revoke that consent.
  • Your data has been processed illegally

The above right does not exist in particular when:

  • The processing of your data is necessary for the establishment, exercise or support of legal claims
  • The processing of your data is necessary in order to comply with the legal obligation of the apennelo imposing the processing.
  • In any case, we will inform you about the satisfaction or dissatisfaction of your request and in case of dissatisfaction, for the reasons why it is due.

To exercise your above right you can send us an e-mail at info@apennelo.gr

Right of objection:

You have the right to object to the processing of your personal data based on the legal interest of apennelo.gr. In this case, we will stop processing your personal data unless we can prove that we have compelling and legitimate reasons for processing that outweigh your rights and freedoms or to establish, exercise or uphold legal claims.

To exercise your above right you can send us an e-mail at info@apennelo.gr

Right to object to direct marketing:

You have the right to object to the processing of your personal data for the purpose of direct marketing.

You can express your desire in the following ways:

  • Follow the instructions that accompany each promotional email
  • By sending an e-mail to info@apennelo.gr

Restriction right:

You have the right to request a restriction on the processing of your personal data in the following cases:

  • When you question the accuracy of your personal data and until apennelo.gr verifies their accuracy.
  • When your data is being processed illegally and you oppose deleting it, asking instead to restrict its use.
  • When apennelo.gr no longer needs your personal data for the purposes of processing, but this data is necessary for you to establish, exercise or support legal claims
  • When you oppose the processing of your data by apennelo.gr which is based on the legal interest of the latter and until the existence of the illegal reasons of apennelo.gr that prevail over your freedoms or rights is verified.

To exercise your above right you can send us an e-mail at info@apennelo.gr

Right to lodge a complaint with the competent supervisory authority:

If you believe that apennelo.gr processes your data incorrectly, you can contact us at info@apennelo.gr or by phone at +30 25210 31690. You can also file a complaint with the Personal Data Protection Authority or any other competent supervisory authority.

Modifications to our Privacy Policy:

We may need to modify our Privacy Policy. The latest version of the Privacy Policy is always available on our website.

ONLINE MARKETS

Why do we use your personal information?

We will process your personal data to manage your online purchases at apennelo, processing your orders and returns through our online services and sending you notifications about the delivery of your items.

Your personal data is used to identify you, to confirm that you have reached the legal age for your legal commitments to be valid, and to confirm your address by external partners.

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What kind of personal data do we process?

We process the following categories of personal data that apply to you:

  • Contact information such as name, address, e-mail, telephone and date of birth (if you choose to enter this information)
  • payment method information (such as payment method chosen, transaction date and amount)
  • order information

If you maintain an account at apennelo, we also process personal information you provide to us under the above account such as:

  • Historical Markets
  • wishlist

Who has access to your personal data?

Your personal data disclosed to third parties is used only to provide you with the above services. As a result, recipients of your personal data may be warehouses and courier companies and our accountants / tax advisors.

In any case, only the data necessary for the provision by each cooperating service of the respective service for which the transfer is made shall be transmitted.

Some of the above companies may have an independent right or obligation to process your personal data. In this case, they themselves act as responsible for the respective processing.

What is the legal basis for processing your personal data?

The processing of your personal data is necessary for apennelo.gr to provide the service that consists of managing and delivering your order.

How long do we store your personal data?

We will retain your personal information for a period of 3 years from your last purchase.

DIRECT COMMERCIAL PROMOTION

Why do we use your personal information?

We will process your personal data to send you newletters and promotional offers by e-mail and / or telephone.

To make your experience as a user of apennelo.gr better, we will provide you with information relevant to your interests, we will suggest products, we will send you reminders about the products in your shopping cart and offers. < / p>

What kind of data are we processing?

We will process the following personal information

  • Contact information such as email and phone
  • gender (in case you choose to let us know this fact)

If you maintain an apennelo.gr account, we will also process the personal data you provide to us under the above account such as:

  • name
  • address
  • age
  • Historical Markets
  • wishlist

Who has access to your personal data?

Your personal data disclosed to third parties is used only to provide you with the above services. Therefore, recipients of your personal data may be advertising agencies and technical providers of marketing messages.

Under no circumstances do we transfer, sell or exchange your personal data for the purposes of third party marketing.

What is the legal basis for processing your personal data?

The processing of your personal data is based on your consent or in the event of prior purchase of the products, regarding the promotional e-mails we send you, in our legal interest.

Right to withdraw your consent:

You have the right to revoke your consent at any time by sending an e-mail to info@apennelo.gr and the right to object to the use of your personal data for the purposes of direct marketing.

If you exercise these rights, apennelo.gr will no longer be able to send you promotional offers or information based on your consent.

You may object to the use of your personal data for the purpose of direct marketing in the following ways:

  • Follow the instructions that accompany each promotional email
  • By sending an e-mail to info@apennelo.gr

How long do we store your personal data?

We will retain your personal information for the purpose of direct marketing until you revoke your consent or object to the use of your personal data for the purpose of direct marketing.

ACCOUNT Apennelo.gr

Why do we use your personal information?

We will process your personal data to manage your personal account and offer you a more enjoyable user experience at apennelo.gr.

We will provide you with a history and information about your orders, returns and points and allow you to manage your account settings. We will also provide you with easy ways to keep your information accurate and up to date, such as your contact information. We will further allow you to store items in your cart and wishlist.

What kind of personal data do we collect?

We will always process your e-mail and the password you have set when you log in to your account at apennelo.gr.

We will also process the following categories of personal data:

  • Contact details, such as name and e-mail
  • address and phone number (if you choose to enter this information)
  • date of birth (if you choose to enter this information)
  • gender (if you choose to enter this information)

We will process the following data in case you purchase and / or return products

  • order history
  • return history

Who has access to your personal data?

Your personal data is sent to third parties only to the extent necessary for the provision of the above mentioned services and for this purpose.

Your data may be transmitted outside the European Economic Area. In this case we ensure that there is an adequacy decision of the European Commission or that the appropriate guarantees are taken to ensure adequate protection of your data.

What is the legal basis for processing your personal data?

The processing of your personal data regarding your account is based on your consent to the creation of the account.

Right to withdraw your consent:

You have the right to revoke your consent at any time, by sending an e-mail to info@apennelo.gr. In this case we will delete your account.

How long do we store your personal data?

We will retain your personal information for as long as you have an active account.

You reserve the right to cancel your account at any time. In this case, we will only retain your personal data if their retention is required by applicable law and / or if there is a pending dispute.

Your account will no longer be considered active if you have not placed an order in 3 years. If your account becomes inactive, your personal data will be deleted.

CUSTOMER SERVICE

Why do we use your personal information?

We will process your personal information to handle questions, complaints, inquiries, product return issues and technical support issues.

We can also contact you if there is a problem with your order.

What kind of personal data do we process?

We will process the data you make available to you, including the following categories:

  • Contact details such as name, address, e-mail and phone
  • payment information and history
  • order information
  • account details
  • any communication on the issue

Who has access to your personal data?

Your personal data is sent to third parties, such as courier companies, product handling companies and / or warehouses, only to the extent required to provide the services mentioned above and for this purpose.

What is the legal basis for processing your personal data?

The processing of your personal data when you have previously ordered products is based on the contract of sale between us, in any other case is based on our legal interest.

How long do we keep your personal data?

We retain your personal data for a period of 5 years from the final settlement of the request, query, complaint, question or other issue.

COMPETITIONS

Why do we use your personal information?

We will process your personal data when you participate in online contests. In this case we will use your personal data to identify you, confirm your age, contact you about the competition before and after an event, as well as to contact you in case you are declared a winner and to to hand you the corresponding award.

What kind of personal data do we process?

We will process the following categories of personal data

  • Contact details such as name, address, e-mail and phone
  • age
  • information you submitted to the competition

Who has access to your personal data?

Your personal data is sent to third parties, such as courier companies for the delivery of prizes, and partner companies, who undertake on our behalf the organization and conduct of competitions, only to the extent required to provide the above mentioned services and for this purpose.

What is the legal basis for processing?

The processing of your personal data is based on your consent, which is obtained when you choose to participate in the contest.

Your right to revoke your consent:

You have the right to revoke the above consent at any time, by sending an e-mail to info@apennelo.gr. In this case, however, we will not be able to offer you the services mentioned above.

How long do we keep your personal data?

We will retain your personal data for 3 months after the completion of the competition.

FULFILLMENT OF LEGAL OBLIGATIONS

Why do we use your personal information?

We will process your personal data to comply with legal obligations (including tax - accounting), court decisions and orders of courts or other authorities.

What kind of personal data do we process?

We will illustrate the following categories of personal data

  • order number
  • name
  • mailing address
  • transaction amount
  • transaction date

Who has access to your personal data?

We will share your personal information with our partners, who will assist us in fulfilling our above obligations, such as our accountants and tax and legal advisors.

What is the legal basis for processing your personal data?

The above processing is necessary for our compliance with our legal obligations.

How long do we keep your personal data?

We will retain your personal data for as long as required by applicable law in order to comply with our above obligations.

Prevention and prevention of abuse and crime

Why do we use your personal information?

We will process your personal data to detect, prevent and deal with cases of misuse of our services, as well as to prevent and investigate cases of fraud and / or other criminal acts.

What kind of personal data do we process?

We will illustrate the following categories of personal data

  • Contact details such as name, address, e-mail and telephone
  • order history and information
  • History of deliveries and returns
  • payment information

Who has access to your personal data?

Your personal data is sent to third parties only to the extent required to fulfill the above purposes.

We may disclose your personal information to insurance companies, legal authorities and advisers, investigators or prosecutors for investigations. Some or all of the above recipients may have an independent right or obligation to process your personal data by acting as processors in this case.

What is the legal basis for processing your personal data?

The processing of your personal data in order to prevent the misuse of our services is based on our legal interest.

How long do we keep your personal data?

We will retain your personal information for as long as necessary in order to prevent and / or report fraud or other offenses committed and other offenses.

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